Mediator
At Second Heaven Strategies, our mediation work is grounded in neutrality, insight, and the belief that resolution often lies just beneath the surface. As your facilitator, we don’t make decisions for you—we guide the conversation, illuminate hidden concerns, and help all parties find common ground through open, respectful dialogue.
Conflict often carries both what’s said aloud and what remains unspoken. We create a balanced, safe environment where individuals and groups can voice their perspectives and begin to untangle what’s really at stake. From family matters to workplace tensions, community issues to legal disagreements, we help you see the full landscape of the dispute—what's visible and what's felt.
Our mission is twofold: to broker a resolution that truly fits your unique situation, and to help you avoid the disruption, cost, and loss of control that can come with court involvement. We believe the power to resolve conflict should stay with those directly involved—not handed over to systems that may not fully understand the nuances of your life.
Court Ordered Mediation
Court-ordered mediation is designed to resolve disputes more efficiently—saving time, reducing legal expenses, and easing the burden on crowded court systems. In most cases, a hearing can only be scheduled if mediation is attempted and proves unsuccessful.
At Second Heaven Strategies, we facilitate these court-directed sessions with professionalism, neutrality, and an eye toward uncovering both the surface conflict and the deeper concerns that often go unspoken. Here are some common types of mediation we support:
Family Law
In divorce or custody cases, a judge may require mediation to help parents create a parenting plan that addresses custody, visitation, and decision-making. If the parties reach an agreement, it can be submitted to the court for approval—often avoiding further litigation.
Small Claims
For example, a tenant sues a landlord over a withheld security deposit. Instead of heading straight to trial, the court orders mediation. With our help, both parties have a chance to be heard and may reach a compromise—such as a partial return of the deposit—without the need for a formal judgment.
Civil Disputes
Business partners might find themselves at odds over contract terms. Before the lawsuit moves forward, the judge requires mediation. We step in to guide the conversation and help both sides work toward a mutually acceptable resolution.
Workplace & Employment Issues
In cases like wrongful termination or discrimination claims, mediation can provide a space for constructive dialogue. With our facilitation, parties may reach agreements—such as severance packages or policy changes—that resolve the matter without a lengthy trial.
Voluntary Mediation
Voluntary mediation offers a powerful alternative to conflict escalation—preserving relationships, minimizing legal costs, and resolving issues with clarity and compassion.
At Second Heaven Strategies, we create a safe, balanced space where parties can surface concerns, address misunderstandings, and find common ground—often uncovering solutions that courts might overlook. Here are some examples of voluntary mediation we facilitate:
Divorce & Custody
A divorcing couple chooses mediation to settle custody and divide assets amicably. With our guidance, they negotiate parenting schedules and financial arrangements—avoiding costly litigation and fostering a healthier co-parenting relationship rooted in mutual respect.
Workplace Conflict
Two colleagues in conflict seek mediation before involving HR or legal channels. Through facilitated dialogue, we help them identify underlying tensions, communicate more effectively, and establish a plan to move forward with renewed cooperation and clarity.
Neighbor Dispute
Neighbors clashing over property boundaries and noise complaints opt for mediation over court. We help them voice their concerns, clarify expectations, and reach a practical agreement—restoring peace and preventing further conflict.
Elder Care & Family Dynamics
Siblings disagree over how to care for an aging parent. Mediation allows them to discuss caregiving roles, finances, and medical decisions in a respectful setting. The result: a balanced plan that meets their parent’s needs while preserving family harmony.
Landlord–Tenant Issues
A tenant facing financial hardship is at risk of eviction. Instead of pursuing legal action, the landlord agrees to mediation. We help both parties negotiate a temporary payment plan, allowing the tenant to remain housed and avoiding the disruption of court.
If you're facing conflict and want a solution that preserves dignity, relationships, and peace of mind, we're here to help. At Second Heaven Strategies, we believe in resolving the visible issues—and the unseen tensions behind them—with care, clarity, and compassion. Reach out today to schedule a consultation and take the first step toward resolution that truly works for everyone involved.